From a staff of one and then four, the team at Rovos Rail has grown to over 400. Asked to describe what it’s like to be part of this hotel-on-wheels operation, several staff members have likened it to a family, with all the usual stresses and tensions but with a common identity, loyalty and, above all, a desire to provide world-class service. Keeping the guests happy and making their trips memorable is the ultimate goal and, judging from the letters received from around the world, the staff are succeeding in this. For many travellers, the friendly interaction with the people who make up the Pride of Africa staff is as much a highlight as the magnificent scenery and the train itself. We sincerely wish to thank all the staff who have been involved in building the company into what it is today.