A Wonderful Trip!

Brenda No Comment Feb 2,2016 Durban Safari, Our Team

It’s always a happy when we receive feeback about a wonderful trip! Mr and Mrs Padiachy celebrated part of their 32nd year of marriage on our Durban Safari and we were so thrilled to be a part of it. Thank you and we look forward to welcoming you on board again one day!

HI REGARDO

WHAT A WONDERFUL TRIP WE HAD ON THE 18 JANUARY 2016, IT WOULD BE ONE THAT WILL STAY IN OUR FOND MEMORIES FOR YEARS TO COME. IT MADE CELEBRATING OUR 32^ND YEAR OF MARRIAGE FEEL VERY SPECIAL.

I ALSO WANT TO TAKE THIS OPPORTUNITY OF THANKING YOU FOR THE VERY PROFESSIONAL MANNER IN WHICH YOU ARRANGED THIS ENTIRE TRIP FOR US.

MAY I ALSO COMMEND ROVOS RAIL STAFF ON THE TRAIN FROM MART, ADAM, HENNIE, CAMERON, IVANKA, CHANTEL, MICHELE, ANGELIQUE, NAZEERAH, JAKLIEN, MATTHEW, ANNIQA S WELL AS YOUR KITCHEN STAFF

FOR THEIR FRIENDLY MANNER AND SERVICE THEY ALL GAVE US.

AND ABOVE ALL ELSE TO HAVE BEEN MET BY MR VOS PERSONALLY ON OUR ARRIVAL, IMPRESSED US VERY MUCH.

YOU CAN BE SURE,I’LL BE BACK!!!!! THIS TIME WITH FRIENDS

THANK ALL YOU GUY’S ONCE AGAIN

SIELAN AND DELIA PADIACHY

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South Africa Needs Education

Brenda No Comment Jan 29,2016 Our Team

Written by Brenda Vos

The story of how I came to know the Good Work Foundation (GWF) all started with a book. Rovos Rail is nearly 27 years old and when my parents started this business there were others taking enormous risks too. Before her recent passing, I got to meet the grand doyenne, Liz McGrath, of The Collection by Liz McGrath, and she regaled stories of attending international trade shows with my parents, none of them having a clue what they were doing, and how she thought my Dad’s vision for Rovos Rail was inspiring but mad! Another couple who were starting out at the same time, and who might also have been considered crazy for their vision, was Dave and Shan Varty of Londolozi Game Reserve. And it was their son, Boyd, who wrote the book Cathedral of the Wild that introduced me to this wonderful foundation.

Through a series of events, Boyd was educated by a formidable woman, Kate Groch, and it is Kate who pioneered this organisation. As founder of the Good Work Foundation, Kate believes in the potential of all people. “It should never matter where you are born, you must have the opportunity to fulfil your potential and to add value to your own community.”

Like Kate, we at Rovos Rail believe that education is the key to empowering South Africa’s population and a vital element in reducing poverty, crime and violence. Empowering the less fortunate in South Africa, arming them with an education, is the biggest gift all of us will ever receive. And the beauty of GWF is that they are empowering their students with digital learning: “Our philosophy is simple: deliver English literacy support in conjunction with information-communication technology access and training. If rural people are literate in the digital lingua franca and they can ‘drive’ a computer, then they have the same access to information as everyone else in the world. And that opens up opportunities that never before existed.”

I couldn’t agree more. For years I, and Rovos Rail, have been donating books and stationery to schools and it never crossed my mind that digital learning is pivotal to the success of every job applicant, which amazes me because I use my laptop and phone for everything! All the research, work, reading and news-gathering I do happens on-line so it’s fairly obvious that contributing to GWF’s digital learning centres is what is going to assist in propelling rural South Africa forward.

We recently experienced something quite profound in the history of South Africa. The University of Witwatersrand in Johannesburg announced a 10% fee increase in 2016 which prompted a group of students to form a protest movement which swept across the country in a wave of discontent in most major universities and culminated in the storming of parliament in Cape Town. This 10% increase must be seen in the context of an existing fee and bursary structure that is both inaccessible and unrealistic for many young South Africans.

GWF stood in support of the message of the movement and released an official press release with powerful statements, one of them being: “The only way that wealth can be shared; the only way that we can reduce a skills gap; the only way that we can address one of the world’s most apparent inequality challenges is through ACCESS TO EDUCATION”.

Kate and her team are passionately dedicated to their work. Kate is a woman that we should all aspire to be because she’s living her truth and just getting on with it. I haven’t met her yet but she seems to be a force of nature and I look forward to the day when I get to shake her hand. In 2013 she delivered a pretty motivating Ted Talk in Edinburgh.

Our relationship with them is young but my hope is that Rovos Rail can be a driving force behind the success of GWF. It’s foundations such as GWF that are absolutely essential to keeping our country healthy, strong and moving forward. They also have one of the best websites I have ever seen and I would highly recommend a visit!

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An Australian, his Bride and a Cow

Brenda No Comment Jan 22,2016 Property, Station

We’re back and have hit the ground running in 2016! If you had a break over December then we hope it was relaxing and lovely. Our first blog post of the new year is called “An Australian, his Bride and a Cow” and it makes for a romantic and funny story! But before we embark on this tale a little background on Rovos Rail and the Vos family.

We are owned by Rohan Vos and together with his wife, Anthea, they have four children – Shaun, Brenda, Bianca and Tiffany. The bride in our story is Bianca, daughter number two, and the Australian is her new husband, Brandon.

Brandon the Australian and Bianca the bride met a few years ago and for a while traversed many countries to be together. They finally set up home and shop in Cape Town armed with not one but five dogs and now a cow.

If any of you have met Rohan or listened to one of his departures speeches then you’ll know two things: 1) He has a dry sense of humour and 2) he teases Australians and New Zealanders because of the long history of sporting rivalry between the three countries.

Bringing home an Australian could have gone either way but Rohan, after a while, started to see it as a great opportunity to practise his jokes and Brandon was the butt of all of them! The last big gag resulted in Rohan inheriting a cow. Over dinner one evening Rohan told Brandon about Lobolo, which is an African tradition in which a prospective husband or head of his family undertakes to give to the head of a prospective wife’s family property in cash or kind. Historically, this property was in cattle but over time it has moved to being mostly in cash.

Well, Brandon took this to heart and being the serious sort of chap he is, started researching Lobolo and what kind of cattle appropriate. “A man is seen to love his partner when he strives to save and pay for lobolo in the way of an Nguni Heifer”. That decided it and he set about finding the top breeder of Nguni Heifer cows in South Africa.

A few days before Christmas Brandon put a call through to Brenda, daughter number one and his future sister-in-law, to tell her that a pregnant cow would be delivered to Rovos Rail Station in Pretoria and that she was lobolo for Bianca. Brenda works for the company and is based in Pretoria and once she had got over the initial shock (and looked around for candid cameras) she believed the story and started to prepare for delivery of one Nguni Heifer!

Mea Bella, meaning “my beautiful one” was safely delivered and is doing well. Being the social animals they are, Brenda brought in a friend for Mea, another Nguni Heifer (also pregnant) and her name is Camilla. The two roam around the property eating well and growing steadily. They have a visit from the vet every two weeks and the reports are always that they are healthy and happy. Their calves are due in early March so watch this space!

Top image: Left is Mea Bella and on the right, Camilla. Picture taken by Regárdo Lewis.

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Happy Holidays!

Brenda No Comment Dec 24,2015 Guesthouses, Guests, Our Team, Station

It’s been a tough year and it seems sometimes that just as we climb one mountain we are immediately faced with another. Living in South Africa certainly has its challenges and 2015 has been particularly brutal in terms of politics. But, we’ll put that aside for now as we want to wish all of you HAPPY HOLIDAYS!

We realise that some are working straight through, that others don’t celebrate this time of year and that others simply just can’t but if you are taking some time off we hope it will be a happy holiday for you. Let there be a lovely meal, quality family time and, even though it’s generally chaotic, let there be rest.

Because there are so many of us here at Rovos Rail we had a couple of different Christmas parties as we can’t all take time off at the same time. Our train management team were treated to limos and a good lunch, our site staff enjoyed a big braai (barbecue) where they played soccer, danced and sang at the top of their lungs! The head office team had a fairly polite cocktail party in our boardroom which next year we will turn into a Winter Wonderland…even in this 40°C heat!

We have a great deal to feel grateful for as business for both the trains and our St James Guesthouses is doing well despite our government doing its best to make it as difficult as possible. Forward business is looking reasonably strong and it is certainly encouraging to note numerous enquiries coming through for 2017, mostly of course for the longer journeys with our golf tours attracting considerable attention. All in all, we are very positive about the trend and are planning accordingly for growth.

We could not do this without our loyal travel agents and tour operators who entrust us with their clients each year and to all of you we say thank you, your much valued support is greatly appreciated. To our guests, especially our Rovos Club members who travel with us on a regular basis, your loyalty does not go unnoticed and we are thankful.

Have a happy holiday, friends! We look forward to sharing a safe and prosperous 2016 with you.

Sincerely,

The Rovos Team

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Thank you, Train Managers

Brenda No Comment Dec 11,2015 Journeys, Our Team, Station

The train manager’s role is diverse and operating our rail journeys can be unpredictable and our managers deserve a big thank you from all of us here at Rovos Rail.

The set of skills required (and acquired) could make up an entire resume. From understanding the mechanics of each coach and what is required to keep them moving forward, overseeing a delicate and sometimes moody electrical system and the water supply to the entire train, wheels which can be a constant headache, managing a full complement of staff and maintaining balance on board with guests who are from all corners of the globe. It is not easy yet our team of train managers handle themselves with courteous professionalism, diplomacy and a level of quick and proactive thinking, which is impressive.

Collectively they have been with us for 81 years with Joe and Daphne leading the pack; Joe sees 26 years with us and Daphne, 22. Joe walked into the Victoria Hotel, a property that was the original 1893 railway hotel and one that we owned, looking for work. Rohan Vos, our CEO, asked him if he could do any carpentry work to which Joe said no. He was hired anyway and 26 years later he is still with us!

All six of our train managers have worked their way into their positions as senior management. Luxury train travel requires staff that understand the ins and outs of every aspect of the train but also of silver service as well as the challenges of overseeing guests and managing expectations.

We start all of our staff as hostesses or butlers so our train managers know how to make beds, clean bathrooms, fold laundry and towels perfectly, conduct stock takes as well as serve four-course meals along with some of South Africa’s finest wines which requires study from their side. These gathered skills are essential in managing a team of young train staff.

Behind every good manager stands his or her Deputies. It’s our Deputy Managers that take care of the finer things on board ensuring that everything is washed, polished and varnished so that the train sparkles. Rarely is there an out-of-place crease or smudged glass as our generals are perfectionists and not often do things go amiss!

It’s a tough job with many sleepless nights especially on a long journey such as Dar es Salaam. When you are reliant on external companies for your traction and service things can go wrong but our on-board warriors handle everything with an enormous amount of patience and insight.

To all of you we say thank you. Your dedication and loyalty to the dynamic roles you play is appreciated and we are grateful for your years of service.

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A Royal Letter

Brenda No Comment Dec 4,2015 Dar es Salaam, Guests, Our Team

It’s not every day we receive a royal letter and lovely feedback such as the below is always welcome by all here at Rovos Rail.

Dear Mr Vos,

Journey Cape Town to Dar es Salaam, 17thJanuary

My wife Cammy and I have just returned from Dar – having thankfully not availed ourselves of the rest of the Noble Caledonia tour, by boat. (I particularly dislike the sea; my overriding interest was in your train!)

I wanted to write to say how absolutely enthralled we both were in what you provide! I am not a “train buff” in that I could not tell you the gauges of the railway in Canada, Cambodia or Cameroon (as some of our fellow passengers could – and did), but I have always been fascinated by Edwardian travel details – from early limousines to showman’s caravans and of course the wonderfully extravagant rail cars of American 19th century industry barons.

What you have done in creating the Pride of Africa train surpasses all and nothing short of amazing! There was no reason for me to look for fault, but if I had I could not have found it – the cabins were brilliant, the beds were exceptionally comfortable and including a shower room is quite extraordinary.

It was a total joy to sit watching Africa roll by – or perhaps more truthfully, given the state of some of the tracks, rumble by. How marvellous, in this age of safety and correctness, to be able to open the windows; how fantastic to sit on the observation deck – surely unique? My wife had never been to Africa and there can be few better ways to see it and none in such comfort. We loved every minute.

As for the service and friendliness – and efficiency – of your staff, it surpassed everything. From being greeted with champagne by the line of beautifully dressed hostesses and helpers (I persisted in calling it champagne on the basis that your South African wines are a match for any. And it is easier to say…) to the unexpected and clever touches of cold water when setting out and damp towels on dusty returns and we were looked after at breakfast, lunch and dinner. There were so many brilliant details.

We so appreciated being met in Cape Town by you, something commented on by several people, both on this trip and previous ones.

Eric Annandale, your train manager, was a star. He worked ceaselessly to overcome any operational obstacles. Craig Geater was wonderful – a great help in all matters – not only in the incredible luxury of having a hair stylist on board, but with information and organisation on trips as well.

The food was amazing, always unusual, always delicious and just the right amount. The South African wines were outstanding. The dining room and bar staff were brilliant and always ready to change menu in individual cases, willingly and efficiently. The dining car itself is superb.

Thank you too for the various splendid gifts that came with the tour – including a very fine tie and the magnificent Rovos tog bags!

All in all a most magnificent experience and one we are sure to share with our family and friends for many years.

Thank you and congratulations on your achievements.

Sincerely,

Lord Cranworth

If you would like information on our Dar es Salaam journey then please do not hesitate to contact Alicia on alicia@rovos.co.za

Photo credit: Jos Beltman from Icento Treinreizen in Holland.

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Darling Namibia and a new video!

Brenda No Comment Nov 27,2015 Charter Train, Journeys, Namibia Safari, Videos

We’re all taught not to have favourites, especially when it comes to children, but our seven journeys are like our children and the Namibia Safari is our new darling! We don’t know how it happened but this exceptional train journey has stolen our attention and now every one of us wants to step aboard to experience this remarkable trip.

Perhaps it’s the stark vistas of the Northern Cape, the grandeur of the Fish River Canyon – the second in size to the Grand Canyon – or the untamed beauty of the Kalahari desert. Perhaps it’s the fly-in safari into the Sossusvlei clay pan, which is surrounded by some of the highest sand dunes in the world including Dune 45, which has been penned as “the most photographed dune in the world”. We really don’t know but the Namibia Safari has something special and we feel it whenever guests convey their experience through their comment sheets or wonderful letters.

We’re thrilled that we’ve had to add another departure to the schedule and so now offer two trips each year!

It’s been a goal ours for a few years to capture this trip on camera, both photography and video, but shoots like these are an enormous expense so it always got pushed to the bottom of the list. Brenda, our Communications Manager, has been pestering for budget for years and she finally got her way in 2014!

Brenda contracted one of our favourite photographers and videographers, Ross Hillier, to capture this extraordinary nine-day journey and finally found him space on the Swakopmund to Pretoria leg in May last year. Together with Keenan Ferguson, Ross travelled on the train and went on all the excursions, which is a first as he usually has to chase the train by car!

We think the two artists did a remarkable job and we were so thrilled to be able to hand over the beautiful footage to 10th Street Media to edit for us. In Ross’s words: “I’ll film it but someone else needs to make the edits otherwise you’re going to have a 45-minute video on your hands”. We guess each clip or photograph is a labour of love so someone else needs to decide what stays and what goes!

We finally handed over the hard drive to Darren Kerr and his team from 10th Street Media this year and we think they did a superb job. We look forward to future collaborations with this exceptional team.

Watch the video here.

If you would like any further information on this lovely journey then please do not hesitate to contact Querida Nel on querida@rovos.co.za

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“Let’s Open Guesthouses!”

Brenda No Comment Nov 27,2015 Guesthouses, Manor, Our Team, Videos

“Let’s open guesthouses”, he said. “Should be a piece of cake compared to the trains”, he added. We all closed our eyes and watched him jump into another business venture with arms and bank account wide open! The he we’re referring to is of course, Rohan Vos, our formidable owner and CEO.

In 2009, Rohan purchased two properties within walking distance from one another. The first was no. 94 Main Road, a house called ‘The Homestead’, and the second was no. 108 Main Road which we called St James Manor. Both homes are in a beautiful area of Cape Town called St James, which is in between Muizenberg and Kalk Bay on the southern peninsula. St James is historically known as ‘millionaire’s mile’ and this well-to-do little suburb is squeezed between the rocky shore and a steep mountain, and measures about 200m by 2 km. St James beach is well known for its trademark colourful Victorian bathing boxes and large tidal pool.

In April of 2010, after an extensive renovation, Rovos Rail officially opened the door to its first guesthouse, St James Manor. Built over 100 years ago, the Manor has an aura of grandeur and old-world charm with a magnificent wood-panelled staircase leading up to five large suites and a standard twin, each of which bears the name of historic, local characters of St James.

St James Homestead, the second guesthouse, sat quietly for two years before Rohan began renovating this beautiful home. In fact, the work done almost constitutes a rebuild as the house was originally built in the 1800’s and needed a great deal of careful and meticulous craftsmanship to preserve its historic aesthetics.

The Homestead’s story is one of humour and drama, which is quite fascinating. Upon taking ownership of The Homestead in 1867, Heinrich Pieter Hablutzel made additions to the existing building, one of which — the “Wall of Hate” — was to gain him notoriety. This occurred after the owner of next door Seaforth House, William Farmer, built a home closer to the Main Road (despite agreeing not to) and blocked out the view from The Homestead across the bay to Simon’s Town. In response, Hablutzel built a high wall on the edge of his property closest to Seaforth, which cut out part of its view of False Bay and the Hottentots Holland mountains as well as some early morning sun which Farmer had enjoyed. A court case ensued where Farmer tried to compel Hablutzel to demolish the wall, but he lost the case. Hablutzel then raised the wall by another two metres (six feet). He owned The Homestead for 35 years and his estate sold it to Archbishop William West Jones, first Archbishop of Cape Town, in 1902.

Interestingly, Rohan purchased Seaforth House in December of 2010 and officially opened it as St James Seaforth in 2011.

And, so now, we’re in the business of guest houses. We think we might try ships next!

Together with Big House, a production company in Cape Town, we put together a video to showcase our lovely properties.

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A Lovely Letter

Brenda No Comment Nov 26,2015 Guests, Namibia Safari

We’re in the fortunate position where our guests send us letters; some nice and not-so-nice! Below is an excerpt from a lovely letter we received from a passenger who travelled one of our nine-day Namibia Safari trips with us this year. She writes so beautifully we want to hire her!

Dear Mr Vos

It is literally one week ago that I was enjoying the final leg of the Rovos Rail journey through Namibia. I am again travelling by train, this time through the Scottish Borders and Northern England and having a very different experience. We are all tightly packed, mainly well behaved, drinking from plastic containers and I have not, as yet, braved the loos! But heigh-ho, horses for courses as the saying goes.

But really I want to compliment and congratulate you on your vision in creating a truly superb rail experience. I am still held in the fabulous fantasy bubble of the journey and continue to delight in ‘mulling over’ the sights, sounds and experiences which we shared.

We were blessed by having a really affable and fun group which, in general, gelled very well but this was in no small part due to the welcoming, friendly, tirelessly engaging and train, headed impeccably by Daphne. Nicholas, the font of all African wisdom and knowledge, added immeasurably to our insight of the political geography of your fascinating continent. We certainly left the train physically more challenged, from all the walks and the delicious food and beverages, and hopefully more educated with with heightened awareness and empathy towards the millions who do not have the numerous privileges that most of the ‘Pride of Africa’ guests enjoy.

On reaching Pretoria and seeing the workshops, loco sheds, the nurturing bird and animal sanctuaries etc. and knowing that a percentage of your profits are ear-marked for charitable causes I really wanted to sign on the dotted line and join up! As I have never worked for anyone else, apart from one and a half years of teaching, that is a compliment to your business and it’s implied ethics.

Excursions on the Namibia Safari were wonderful – in particular the sundowner which turned into a full-blown barbeque – it was fabulously romantic, imaginative and unforgettable. In fact, I think Sossusvlei was a real highlight for most of us. The dune walk was absolutely exhausting, exhilarating, fun-packed and mind-blowing.

I thank you and praise you again for your realised vision and would, God willing, that I may be permitted to travel Africa by Rovos Rail again.

Click here to watch our Namibia Safari video.

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Weddings with Rovos

Brenda No Comment Oct 29,2014 Events Train, Private Hire, Station

Oh, how Rovos Rail loves weddings! With a predominantly female reservations and sales team, romantic weddings are on the list of what we love to do and supply us with wistful office chat on Monday mornings.

Weddings with us are different. Very different. The bride arrives not by classic car or horse-drawn carriage – or, for that matter, riding a horse – but on one of our beautiful vintage steam locomotives, the oldest dating back to 1839. The intimate ceremony is held in our charming red-brick station building with speeches given as the locomotive moves off the platform to collect the train that will host the wedding party on a four-hour loop around Pretoria. Guests step aboard our ‘Champagne Train’, for a four-course meal paired with some of South Africa’s best wines. The mood on board is celebratory and sweet with the couple’s most near and dear enjoying their special day.

Once dinner is over and guests have enjoyed apré dinner drinks in the observation car, the train chugs its way back to Rovos Rail Station where perhaps a band is waiting on the platform for some dancing and just a little more bubbly. The couple share their first dance as Mr & Mrs and then, a bit later, coffee and the cutting of the cake. Summer evenings in Pretoria are always warm and with the silhouettes of our big Jacaranda trees casting a dreamy backdrop, the station’s platform makes for an idyllic venue for couples looking for something extraordinary.

We’re so chuffed to recently have been voted one of Pretoria’s top wedding venues by I Do. The couples who have chosen to host their weddings here, at our station, and then on board the train have been lovely and all happy with their choice of venue which tickles us Rovos girls pink!

Depending on the number of guests, our little Events Train can host, with a full bar, a four-course sit-down dinner for up to 120 guests, a three-course sit-down meal for up to 240 guests in two sittings or, for 250 guests, hot snacks, canapés and cocktails served for the duration of the journey.

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Tag Archives: Rovos Rail

A Wonderful Trip!

South Africa Needs Education

An Australian, his Bride and a Cow

Happy Holidays!

Thank you, Train Managers

A Royal Letter

Darling Namibia and a new video!

“Let’s Open Guesthouses!”

A Lovely Letter

Weddings with Rovos

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