All hail International Wine Day! In his departure speech, our CEO Rohan often jokes about how seriously we take drinking here at Rovos Rail so we thought we’d pour ourselves a glass of bubbly and tell you a little about the bar staff on board and how they can often be the toast of the train.
Operating a luxury product can come with some tough customers so, as we are not positioned to employ qualified sommeliers, we provide regular bar, wine and cocktail training for our bartenders and ensure they know about our incredible South African offerings. The two-year pandemic gave us pause to revisit our menus and include more local produce wherever possible. In the last decade, it has been wonderful to see young entrepreneurs creating interesting wines, spirits and mixers and, with South Africa being one of the top 10 traditional wine-producing countries in the world, we have a brilliant selection to choose from. See our wine and spirit stories below.
Preparation for each journey begins in our beverage store where a dedicated on-site team pre-packs the stock required on board. This includes wine, brandy, gin, rum, vodka, whisky, spirits, digestifs, grappa, liqueur, beer, cider, non-alcoholic options and mixers. The bartenders check, count and load the stock into cages, which are trolleyed to the train. Then it’s off to the kitchen store where they check out their glassware, swizzle sticks, olives, Maraschino cherries and all the other goodies they need, which are also trolleyed to the train. Once on board, they unload and pack the bars to their liking as it is their domain for the duration of the journey. When the guests arrive, the fun begins.
Out of our whole crew, the bartenders are the most recognised and sought after as they not only serve all the guests but sit up late into the night chatting away with them. They sometimes make long-lasting connections, especially on our long journeys. We’re fortunate that we haven’t had too many raucous parties but there have been many dawns met with strong coffees and Bloody Marys at breakfast.
Our teams work hard and deserve the lovely feedback they regularly receive about their service. During one of our recent video shoots, Tristan – one of our young barmen – happened to be available so we followed him around for a while. Listening to him talk about his passion for South African wine and our selection on board left an impression on us. To see a young man so eager to learn and do his job well, and leverage the education and opportunities received at Rovos Rail, feels hugely rewarding.
So, as it is International Wine Day – and our 35th birthday – let’s raise a glass to our stellar team and all the sommeliers, connoisseurs and winemakers around the world. Cheers!
Another clickety-clack around the sun! We can hardly believe it. Happy birthday, Rovos Rail! 35 years. What an achievement.
Some of you are familiar with our story but, for those who aren’t, we’re a small family-owned and operated business that launched our first overnight journey on 29 April 1989. When we celebrated our 30th birthday in 2019, we produced a short film where you will meet the family and team members who narrate the Rovos Rail tale and now, five years later, we have so much to add to our story.
Since resuming our services post-pandemic, we introduced the new 15-night African Trilogy journey. We have now operated this trip four times and on the last sojourn we sent a film crew to capture its magic (click here). We’re proud of this adventure because we feel the African Trilogy shows our guests a true cross-section of Southern Africa from its east coast to Namibia in the west.
We also sent trains all the way to Angola and back on our Trail of Two Oceans and Copper Trail trips. And wow, what a challenge these journeys are to operate given that water, electricity and any kind of formal tourism are in short supply. But we succeeded and our brave band of intrepid travellers had a good time, which is all that matters.
Unfortunately some of you reading this would have experienced delays and other obstacles due to infrastructure failures within South Africa. Transnet (national railway authority) and Eskom (national electricity provider) are in a bind, which has presented problems for all trains on the railway network. To combat these issues, our formidable CEO, Rohan, and his problem-solving COO daughter, Tiffany, treated the company to its biggest birthday presents ever by purchasing combination electric and diesel locomotives. Should there be power outages or other challenges, we can seamlessly switch from electric to diesel for the journey to continue. This has not been an inexpensive endeavour and the business of hauling our trains with our own locomotives is not something we ever wanted but, with South Africa currently navigating significant crises, we figure the less reliant we are on parastatals the better it will be for our passengers and our team.
Rohan and Anthea Vos with Rohan’s late mother, Marjorie, and Brenda, Bianca, Shaun and Tiffany.
Since we last celebrated a significant milestone, we have said farewell to long-serving staff who either moved on or retired. We have also welcomed many new members to our team who took up key positions in human resources, sales, marketing, reservations, finance and in our workshops. We had to rebuild our staff complement after the pandemic and it finally feels like we once again have a robust team in place.
Over the past five years, our incredible workshop team has built two new train sets in between renovating and repairing existing stock, so we now have six full train sets! There have been some moments over the past few years where our yard at Rovos Rail Station has been empty of carriages because they have all been out on various journeys; these moments have felt rewarding and certainly made us feel proud.
We remember back in 1988 when we first put the word out that we were launching a vintage luxury train in South Africa, many people thought Rohan was crazy and didn’t believe he would succeed. We don’t blame them; sometimes we feel the same but, here we are, 35 years on, and we have Rohan and his wife, Anthea, to thank. Working at Rovos Rail is a wild ride with no day ever the same. To not be bored or feel stuck on a hamster wheel is a gift and, although the stress can feel overwhelming at times, there is never a dull moment and for that we are grateful. We are a quirky and eclectic bunch who care deeply about Rovos Rail and who genuinely love our beautiful trains!
A heartfelt thank you to our industry colleagues and the media who have supported us over the years. And to our guests, especially our Rovos Club members, we would not be here without you and it is our privilege to have welcomed you on board. Thank you for travelling with us.
Congratulations to Rohan, Anthea, Tiffany and the rest of the family and a very big happy birthday to Rovos Rail!
We’re in a celebratory kind of mood here at Rovos HQ. With Rohan, our formidable CEO’s birthday, just a few weeks past and the company’s 35th clickety-clack around the sun fast approaching, we thought we’d also say three cheers to the African Trilogy journey! We have operated this 15-night trip four times and all, for the most part, have been a resounding success.
The maiden voyage departed on 9 February 2022 on what was then our Shongololo Express train. It was a brave thing to do for us and our guests because there were still parts of the world in various levels of lockdown and people were just beginning to dip their toes back into international sojourns. However, our band of intrepid travellers arrived and, with our excited train team, set off on this two-week adventure.
Sounds marvellous, doesn’t it? Well, we can do you one better because we sent a two-person film crew to capture the journey and today we get to share a short snippet with you.
Dylan from Motionworx helped us create the reassuring “We’re Back” video after the Covid-19 shutdown so it only made sense that we recruit his exceptional skills again. Together with John, the talented drone operator, the two artists waited on muddy mountain slopes, chased the train by car and rose before the sun on many occasions to get the perfect shot. They chatted with our guests, filmed the staff at work and got to know the game rangers and guides on the various excursions. They were committed to capturing the feeling of this beautiful trip and we believe they did a wonderful job! Below are a few snapshots taken by the crew and you can watch the video here or below.
The African Trilogy journey is so varied in scenery as the train moves from the lush and tropical east coast to the vast and dry deserts of the west. There are a few suites left on the 2-17 October 2024 trip with a 5% discount if booked before 31 July 2024. And next year’s February journey is filling up fast so, if this trip tickles your fancy, please get in touch soon.
From all of us we say, happy birthday Rohan! To his grandchildren he is “Papa Choo Choo”, to his children he is Dad or Pops and to his team, he is Rohan. And today marks another gallop around the sun for this determined young man.
For as long as any of us can remember, Rohan has never been in South Africa to celebrate because for the past three decades he has always travelled to Berlin to attend the ITB travel trade show which falls over his birthday. And this year is no different as he flew to Germany a few nights ago and is deeply entrenched in his Rovos Rail sales hustle!
There have been a few guests in the past who have been curious about the man who dared launch a vintage luxury train in a time where political restlessness was reaching its inevitable boiling point. With South Africa’s post-apartheid era on the horizon, there were many who packed their bags for Perth and those who loudly predicted outright civil war. So who would start a luxury train company during a time of so much uncertainty and especially a business whose success would, for the most part, be heavily reliant on international travellers?
We’re not sure that Rohan’s late mother, Marjorie, knew what she was in for when she birthed a lanky, big-eared babe on 7 March. We remember anecdotal tales of him entering the world with ferocity on his face which, 78 years later, is still very much there. Even at a young age, Marjorie knew that being a solo act would be the only option for her extremely intelligent, can-do young man. Given that he never appreciated being told that he couldn’t do something, there was certainly anxiety over how he would fare at school.
Born in Cape Town in 1946, Rohan attended Western Province Preparatory School before completing senior school at Bishops Diocesan College where one or two of Rohan’s teachers identified his genius but also recognised that if his restless energy wasn’t correctly channeled he might fail high school or pursue naughtier adventures (which he already had plenty of). So in his senior year he was made captain of the first rugby team and head of his boarding house leaving him no option but to focus, lead and thrive.
Rohan began his professional career selling encyclopedia’s and also opened the doors to a discotheque in Witbank (situated in the former Transvaal) called Zorba’s Beat. Being interested in classic cars, boats, trains and planes, he started Witbank Auto Spares and also dabbled in commercial property ownership. His triumphs in Witbank lead him to a railway auction where he was the successful bidder on an old South African Railways coach. His intention was to renovate the carriage that could hook onto a regular commuter train so that he and his family had a “railway caravan” to explore South Africa. His application to the Railways was denied and it was suggested that he sell tickets and create a commercial venture.
Over a double Red Heart rum and Coke one evening in May in 1988, Rohan pondered his options and decided to take the risk of launching a vintage luxury train experience in South Africa. He and his wife, Anthea, travelled the country acquiring a train set and locomotive and the first overnight journey was launched in April, 1989. Fast forward 35 years and Rovos Rail not only has its own private railway station and headquarters in Pretoria but also houses its own six train sets, steam locomotives as well as its own fleet of diesel, electric and combination locomotive units. The company now offers 11 journeys ranging from three to 15 days with trains that traverse South Africa, Botswana, Zimbabwe, Zambia, Tanzania, the Democratic Republic of Congo, Angola and Namibia.
At the tender age of 78, Rohan is not slowing down. Operating trains across Southern Africa certainly keeps you on your toes as does his family which is made up of mostly women – it seems to be Rohan’s fortunate lot in life to be surrounded by independent ladies who are not afraid to put him in his place or throw the occasional eye roll his way.
Rohan also likes to keep active and fit so on Saturday mornings one might spot him and his pack of dogs hiking the mountain ranges of Cape Town. Or you might see him in his plaid shirt and oversized sun hat on the golf course on a Sunday. And if you’re really “lucky”, you might see him atop his bicycle, clad in all his glorious spandex, tackling the steep hills and undulating curves of the Cape.
In fact, this Sunday, Rohan will once again participate in the Cape Town Cycle Tour where he will aim for another personal best by cycling it in under four hours. And after he has cycled 109kms, he will be attending his granddaughter’s fourth birthday party where he will undoubtedly be tackled by his grandchildren but where he will also finally get some birthday cake.
There are four siblings in the Vos family, three of whom knew they could not and did not want to take over and be at the helm of the family’s business when it was time. But the youngest, Tiffany, had the fire in her belly from the time she was born but knew that she needed to establish herself on her own merits before joining Rovos Rail. She has been at the company for five years now and there are many positive words used to describe her but the one that stands out the most is “unstoppable”.
We were recently asked by one of our longtime Rovos Club members to describe 2023 in three words and it completely stumped us. The guest then asked us to “zoom in” because she wanted to know specifically what this year had been like for us, the staff.
The small group of employees to whom this question was posed sat pondering for a good while and after some time the consensus was: challenging, stunning and profound.
Challenging because we had to battle through another year with corrupt parastatals like Transnet and Eskom. Stunning because of lovely guests, beautiful views and successful train journeys. And lastly, and this one made us well up a bit, profound because of Rovos Rail’s leadership.
It takes a special kind of chutzpa and a perfect blend of calm, intelligence and logic to keep all Rovos Rail staff feeling safe, confident and appreciated. And it also takes a resilient kind of patience to work with this eclectic, eccentric and passionate group of staff because as with all families, there are daily squabbles and everyone needs attention.
When you have a Chief Operations Officer who is all those things and who is also a wife and mother of two young children, it makes you start to believe that perhaps super humans do exist. The daily challenges and enormous emotional output that Rovos Rail demands would shatter many people, but our Wonder Woman takes it all her in her stride and rarely misses a step. So yes, she is unstoppable.
We haven’t spoken too much about Tiffany Vos-Thane, our COO. Mostly because she doesn’t like too much attention and also because 2023 seems to have gone by in the blink of an eye.
Tiffany is the youngest daughter of Rohan and Anthea Vos, CEO and owners of Rovos Rail Tours (Pty) Ltd. She was born with a spreadsheet in her hand and a determination to conquer whatever she set her mind to whether it was academics or playing for her provincial hockey team as a young girl or beginning her hospitality career in a tough and grey city like London.
Tiffany attended the International Hotel School in Cape Town and whilst still studying, worked as a trainee at the Victoria & Alfred Hotel at the Waterfront in the city. She graduated in 2006 and won herself a six-month internship with Starwood Hotels & Resorts working as a Sales Coordinator in New York.
On returning to Cape Town, she scooped up a position at Belmond Mount Nelson Hotel where she began as a Guest Services Agent before being promoted to Groups & Incentives Sales. But international adventure was calling and so was an Events Coordinator position at the Imperial College Business School in London. Tiffany moved to the United Kingdom in 2010 where she lived for over a decade.
After a short stint at the Business School, Tiffany returned to the Starwood Hotels & Resorts group and worked in the Events Sales team for Starwood Central London complex. Like Rohan, her father, sales was in her blood and she was determined to learn the skills it took to be an efficient executor of a lucrative sale. It only took a year for Tiffany to be promoted to an Account Executive where she focused on driving sales for the groups & events segment for Starwood Hotels London.
Two years later, she earned another promotion to Sales Manager for Business Travel where she focused on driving sales and revenue for the Corporate segment for Starwood Hotels in London. The hotels included the Park Tower Knightsbridge, Sheraton Park Lane Hotel, Le Méridien Piccadilly, W London – Leicester Square & Aloft London Excel.
Tiffany was in her Sales Manager position for a year before she was again promoted to Account Director of Business Travel where she managed the corporate segment for all Starwood Hotels in London.
If you’ve ever worked in London, you’ll know how cutthroat the business travel sector is and how smart you have to work to have any kind of success. For Tiffany to have achieved what she did in five years is impressive and reiterates to us that not only did she have hospitality woven through her DNA, but that she could stand on her own, proving to herself and others that she was smart, unafraid of challenges and always willing to go the extra mile.
Rohan and Tiffany, circa 1988
In amongst all this determined hard work, there was a great deal of personal travel which took her through Europe, including a magical Christmas spent in Iceland, extensive travel through the United States and a three-month adventure through South America.
In 2017, Tiffany earned a position as the Assistant Director of Sales for Business Travel for Marriott International but South Africa, family and Rovos Rail were calling her home. She felt it was time to create a space for herself within her family’s business and to prove to herself and Rohan that she could be his second-in-command as well as instill confidence in the market about her leadership abilities. After all, Rovos Rail needed a succession plan and Tiffany, with her siblings in full support, knew she could do it.
After getting married in early 2017, Tiffany and her husband went back to London to pack up their lives before moving permanently back to South Africa. Tiffany joined Rovos Rail in an official capacity in 2018 and it quickly became apparent that she was well suited for a Chief Operations Officer position which was awarded to her in June of 2019.
In her first two years, she overhauled the entire food and beverage department, renovated the entrance to the station and began the long, painfully tedious task of implementing a new and integrated reservations system. In many ways, she brought operations into the 21st century – we can laugh about it now but goodness, some of the systems we had in place prior to her arrival were archaic!
Tiffany has spent countless hours with both Rohan and Anthea listening and learning. Rohan has spent a considerable amount of time explaining his thought processes regarding operations, the railway infrastructure and working alongside Transnet as well as other national railway authorities. It’s an enormous and sometimes overwhelming side of the business but with time, Tiffany has started to navigate on her own with Rohan standing by should her decision-making process need to be revised or her course of action pivoted.
With Anthea, Tiffany has learned about the ordering of stock – anything from bed linen to glassware to amenities or to wine. Anthea has taken Tiffany with her to look at new fabrics for the upholstery on board the trains, passing on lessons learned from experience over the course of 35 years.
And then came the Covid-19 pandemic. Together with Rohan, Tiffany had to mindfully manage this crisis which essentially shut Rovos Rail down for two years. As it was for many people across the world, the pandemic was an incredibly challenging and devastating time and something we could not have navigated without Tiffany’s calm communication and unwavering support.
In 2021, she gave birth to her daughter which was followed by the birth of her son in January 2023. Justin, Tiffany and the kids live in Cape Town with Tiffany commuting to Rovos Rail’s headquarters in Pretoria every second week.
Tiffany now manages 17 departments across Rovos Rail which includes HR, Training, Finance, Procurement, F&B, Laundry, Upholstery, Locomotive Department, Workshops, Train Operations, Train Staff, Reservations, Sales & Marketing, IT, Security, Hardware, Health & Safety.
As for the future? Tiffany’s main focus for 2024 will be staff training across all departments but specifically the train teams. There is so much that goes into working on the trains and because we have been so busy, she feels that we have fallen short in equipping these young staff members with the knowledge and confidence they need.
Rovos Rail also has a determined passion for sustainability and although enormous strides have been taken to be as earth-friendly as possible on board the trains, there is still more work to be done at Rovos Rail Station. Tiffany is determined to continue on with the “green” audit of each of the 17 departments she oversees in order to further minimize unnecessary waste.
As always, research into new and adventurous routes will continue be a priority because above all things, Rohan is a pioneer and with Tiffany having inherited his ambition and spirit for adventure, we are certain we will be bundu-bashing through different African countries for years to come.
Rohan and Tiffany will continue to work together for years to come as this “handover” is complex. Having already spent five years in training, it will be interesting to see what the next five will bring as there have already been so many efficient and positive changes made to our day-to-day operations. Father and daughter will undoubtedly continue to butt heads because they are both stubborn, confident and incredibly passionate about operating a successful business.
The future of Rovos Rail is in good hands, not only with Tiffany as its helm but also with a strong and experienced management team in place. Both Rohan and Tiffany are ensuring a smooth transition but if we’re being honest, if you know Rohan, you know he is not going anywhere so our tall and lanky leader will be breaking boundaries for many years to come with his daughter watching and learning from the wings so that when the time is right, she is more than ready.
On the 9th of February this year, a group of adventurous travellers will board our Shongololo Express train for the maiden voyage of African Trilogy. It’s always exciting when we launch a new route and this trip was a labour of love from beginning to end. African Trilogy on board the Shongololo Express is set to be a marvellous 15-day sojourn that will engage with all our guests’ imaginations and curiosities.
The train departs from Rovos Rail Station in Pretoria making its way to the famed Kruger Park for a safari experience. The Shongololo Express then travels to the Kingdom of eSwatini (formerly Swaziland) before making its way to Northern Zululand for a game drive in the Hluhluwe wildlife reserve and a tour of the city of Durban and its tropical botanical gardens. Saying goodbye to Kwa Zulu Natal, the train traverses the Valley of a Thousand Hills and the breathtaking Drakensberg Mountains to the 1870s mining village of Kimberley. Passengers are then transported to a different world with the dry and arid Karoo, through Upington and onto the Fish River Canyon. Once in the Kalahari desert, guests visit Garas Park before they board a light aircraft for Sossussvlei where they will overnight at a lodge surrounded by the imposing dunes of the Namib-Naukluft Park. Back on board, the train meanders to Windhoek and then into the game-rich Etosha National Park for another overnight stay before journey’s end in Walvis Bay.
Rovos Rail purchased the Shongololo Express in 2016 and spent the following year renovating, refurbishing and breathing new life not only into the coaches but also the itineraries. We first wrote about the procurement of our new train in 2016 and since then have operated the 12-day Southern Cross and Dune Express itineraries as well as the 15-day Good Hope trip. To be able to include an additional 15-day adventure, the African Trilogy, is a real accomplishment and we believe this new journey will provide guests with a true cross-section of some of Southern Africa’s most varied scenery.
We hope to welcome you on board one day soon and share in many memorable experiences with you.
Arrive at Rovos Rail Station in Capital Park, Pretoria and you’ll find a red carpet laid out before you. A smiling porter is ready to relieve you of your heavy luggage, and a bow-tie clad gentleman is holding out a glass of sparkling Champagne. And thirsty while you may be, we advise you don’t enter those hallowed doors to our red-brick station building just yet.
Instead take a sharp left, let the antics of two tame llamas put a smile on your face, marvel at the mighty horns of some Nguni cows, and venture just a little further into our very own museum. Here, the rough gravelly voice of Gert van Rensburg aka Oom Gert (Uncle Gert) will welcome you back in time.
Boarding his very first Rovos train over 20 years ago, Gert was acquainted with a very different side of train-life than that which you will come to experience on your trip with us. That’s because he spent his time in the engine room.
As one of our most valued train drivers, Gert’s office was the hot, noisy and smoky end of the train, where he toiled away with one goal in mind. That being to get his passengers where they were going safely and on time! It’s a job he did with utmost aplomb, but it wasn’t without tribulation. Spend a few minutes talking to him and you’ll be regaled by tales of elephants on railway tracks and troublesome and tiring steam powered locomotives from days gone past. In fact, so busy was he driving trains that it was only recently that he ventured back into those luxurious cabins for a trip as a guest. And while he may have now let go of his reigns and passed on his hat, and a wealth of knowledge, to the younger generation, Gert is still a valued employee here at Rovos. He now runs the museum at Pretoria and its clear it’s his pride and joy.
Packed with artifacts which reflect Rovos’ 30 year history, as well as interesting items and train memorabilia from around the world, we aim to develop the museum into the foremost train museum in the world. While you’re waiting for your train to depart, the little ones can also wile away the hours playing on a refurbished old tractor or acting out yesteryear inside a traditional telephone booth. There’s also a massive scalextrics track and heaps of model trains that are bound to keep the boys, and girls, enthused.
You’ll need to tear yourself away eventually but before you do, stop and play a while, listen to the stories of Gert, of which there are many to hear, and relive a different era. Just be sure to leave yourself enough time to explore this little piece of history before stepping on the train yourself and enjoying your rail adventure!
Three cheers for Rovos Rail! 30 years, we can hardly believe it. It’s our birthday today and it is honestly the most surreal and extraordinary feeling.
We sometimes can’t believe what we have managed to pull off in three decades. There have been many uphill battles Rovos Rail has had to fight over the years; a series of tragic local and international events that have almost brought us to our knees nearly forcing us to close our doors. But here we are, 30 years on with Rohan and Anthea still leading the charge, never backing down and providing all 440 of us with work we love.
Together with the creative and talented team at 10th Street Media, we produced a short film to document our 30-year history. We’ve released a couple of teasers over the past few weeks leading up today, our birthday. Should you wish to watch the full documentary you are welcome to do so by clicking here.
We would not be celebrating our 30th birthday if it weren’t for our loyal supporters . We’ve been fortunate to have amicable and prosperous relationships with local and international tour operators and travel agents who have entrusted us with their clients, our guests, for many years and we’d like to thank all of you for your enduring support.
And to our guests, especially our “repeat offenders”, your enthusiasm and enjoyment of our train is what fuels our fires and keeps us moving forward. Thank you for travelling with us and we hope to see you again soon!
To view all of our trailers and other 30th birthday creative and promotions click here. Visit our website at rovos.com, e-mail reservations@rovos.co.za or call us on +27 (0) 12 315 8242 (Pretoria) or +27 (0) 21 421 4020 (Cape Town).
Autumn has arrived in South Africa and that means our annual Winter Warmer is here! This offer available to South African passport holders and SADC member states only.
The Winter Warmer is a 2-for-1 special on our two-night Cape Town journey and is available from April to 30 September 2019. The offer is for a one-way journey for two people sharing in a Deluxe suite.
The 50% reduced rate is R15 550 per person sharing in the Deluxe suite (normal rate is R31 100 per person sharing). The rate is fully inclusive of all meals on board, all alcoholic and other beverages on board, the off-train excursions, 24-hour room service and a limited laundry service. It does not include flights, transfers, pre- and post-tour accommodation or gratuities for the train staff.
Cuddle up on board with us this winter and travel from the grasslands of the gold-rich Highveld to the haunting barrenness of the Great Karoo; trundle the spectacular mountain ranges and scenic winelands of the Cape.
Should you require further information please get in touch by e-mailing reservations@rovos.co.za or call +27 (0) 12 315 8242 (Pretoria) or +27 (0) 21 421 4020 (Cape Town). Visit our website here.
Terms & Conditions Apply
PLEASE NOTE: Rovos Rail is 100% reliant on Transnet for its traction and service (diesel and electric locomotives as well as drivers and railway infrastructure). Rovos Rail therefore cannot be held liable for any delays due to trains not running to schedule. Excursions cannot be guaranteed and will only be undertaken if time and circumstances permit. Departure and arrival times are approximate and cannot be guaranteed. We reserve the right to alter our routing at any time between departure and arrival points. We caution against same-day air travel on departure or arrival days due to possible delays with flights or the train.
The purpose of this blog post is two-fold. To let you know that we welcomed Tiffany Vos-Thane in an official capacity to Rovos Rail and that soon after her arrival she recruited the expert services of Maryke Reuvers, a professional chef and consultant. Tiffany is Rohan Vos’s youngest daughter and the last of the family to join the business. We’re thrilled to have her and the 12 years of hospitality expertise she brings with her. Welcome on board!
It did not take Tiffany long to realise that our Food & Beverage department required a fair amount of TLC. Rovos Rail has grown substantially in the past few years with the opening of three guest houses in Cape Town, the acquisition of our new train, the Shongololo Express as well as launching a new 15-day journey, the Trail of Two Oceans, from Tanzania to Angola. In addition, our workshop teams have been hard at work building new coaches so that we can now have five Rovos trains out at once. An impressive feat for a small, privately-owned company. But back to Tiffany and Markye.
Having mostly sales experience in the UK hospitality industry, but with a passion for all things food and wine, Tiffany got to work finding someone who could share in her vision and overhaul our entire Food & Beverage department. It was time to refresh menus, upgrade the bar and wine lists, renovate all the train kitchens and rebuild a brand new on-site kitchen. Chef and kitchen-staff training was also overdue as was food and beverage service. Enter Markye and wow, did she not know what she was getting herself into! It’s been months of spring-cleaning, throwing out, list-making, rearranging, implementing new training and systems, stream-lining and updating current protocols as well as embarking on site visits to newly discovered meat and dairy farms for authentic organic and fresh produce. Markye has also spent time on the trains travelling most of the journeys and working with our chefs in the on-board kitchens. It’s been a ride! And she’s not even halfway done yet.
Markye has spent over 17 years in the food industry and has been regaling us with fascinating stories of expeditions to the Russian Arctic, the Greek Islands and of course the South of France. Her work has taken her to many global destinations but now she is based in Cape Town making weekly commutes to our home-base in Pretoria where she can often be found on her all fours cleaning, scrubbing, inspecting or counting stock. We’ve never worked with a chef with such a strong A-type personality so it’s been an incredible experience for us and we have learned a great deal.
Both Maryke and Tiffany have been a breath of fresh air we didn’t know we needed, which we think is the best kind. Often, when heads are down and teams are working furiously, the small things begin to slip through the cracks and left unchanged become larger issues. It was time to rehabilitate everything to do with food and beverage and we are thrilled to have these two talented and hard-working women at its helm.
We look forward to sharing in our new bar, wine and food menus with you and welcome your feedback.
Cheers, saluti and santé to Tiffany and Maryke, a big welcome and thank you!
